Smart CRM for med spas

Turn Treatment Inquiries Into
Booked Consultations.

Manage inquiries, consultations and follow-up while keeping the experience personal for every client.

Never let a glow-up inquiry go cold!
For med spa teams. Faster replies. Fewer no-shows. More returning clients.
New Treatment Inquiry10:42 AM
Olivia Parker

Interested in HydraFacial

New Lead
AI Booking Bot
  • Instant SMS reply
  • Consultation times offered
  • Smart reminders
Status: In Progress
Consultation Booked
Laser Skin Consult

Tomorrow, 11:00 AM

Confirmed
Rebooking Reminder

Hi Jessica! It has been 6 weeks since your last facial. Ready to book?

Send Offer
Med spa problems

Sound familiar?

Treatment interest is high, but the follow-up is where most clinics lose bookings.

Treatment inquiries

Visitors ask about specific treatments across pages, ads and DMs.

Consultations to book

Consultations need an easy, always-open booking path.

Appointment changes

Changes and cancellations need clear, timely communication.

Follow-up

Clients expect a personal follow-up after every visit.

AI bots that work for you

Meet the bots behind your front desk

Approved, on-brand automation that answers fast and hands off to your team when it matters.

AI Receptionist

Answers calls and chats, shares approved treatment info and routes clinical questions to qualified staff.

24/7Calls & chatHuman handoff

Booking Bot

Offers consultation times, confirms by text or email and sends reminders to cut no-shows.

Calendar syncRemindersReschedule links

Rebooking Bot

Re-engages eligible clients with timely rebooking, retention and review requests.

RetentionReviewsCampaigns
The journey

A typical consultation journey

From first inquiry to a returning client.

01

Treatment inquiry

A visitor asks about a treatment on a dedicated page.

02

Consultation

They request or book a consultation.

03

Confirmed

Confirmations and reminders go out.

04

Follow-up

A follow-up sequence runs after the consultation.

05

Rebooking

Eligible clients get rebooking and retention messages.

06

Review

Feedback and review requests follow.

What we build

Everything set up for you

Scoped around your treatments, locations and booking goals.

Treatment landing pages & forms
Consultation booking workflows
Service & location fields
Confirmations & reminders
Post-consultation follow-up
Rebooking & retention campaigns
Review & feedback requests
Team alerts & pipeline tracking
AI receptionist & booking bot
  • Avoid collecting unnecessary health or treatment details through general marketing forms.
  • Medical suitability and treatment advice must be handled by qualified professionals.
  • Privacy requirements must be reviewed before configuring any data collection.

Frequently Asked Questions

Can each treatment have its own funnel?

Yes. Separate pages and forms can be created where they support your marketing and booking journey.

Can the system give medical advice?

No. Automated conversations should only share approved general information and route clinical questions to qualified staff.

Can the AI bots book consultations?

Yes. A booking bot can offer open consultation times, confirm the booking and send reminders, with a clear handoff to your team.

Will clients still get a personal touch?

Yes. Automation handles the repetitive follow-up so your team can spend time on the conversations that need a person.

Tell us how you manage leads today.

We'll show you where CRM, automation and follow-up could make the biggest difference.

Plan My Med Spa Automation